Short answer: "clearance" and "duties" are two different things. With BASMA Global, the personal-parcel price (e.g. 1 kg to Saudi Arabia $14.80) includes customs-clearance procedures and door delivery, but not duties or taxes that destination customs may charge on a personal shipment. For commercial cargo our "cleared and delivered" quote includes air freight, clearance procedures, the destination tax on the invoice or agreed valuation, and delivery.
| Item | Personal parcel (published table) | Commercial "cleared and delivered" |
|---|---|---|
| Air freight | ✓ | ✓ |
| Clearance procedures and documents | ✓ | ✓ |
| Duties and taxes at destination | ✗ recipient, if applicable | ✓ on invoice / valuation |
| Door delivery | ✓ | ✓ |
| Pickup in Istanbul | ✓ by location | ✓ from your supplier or warehouse |
| Packing | separate quote | separate quote |
Any "all-inclusive" offer from any company — ask for it itemised: air freight · clearance procedures · destination duties and taxes (who pays, on what value) · door delivery by named city · pickup from your address. Most disputes come from the third line.
The customs authority of the destination — in Saudi Arabia the Zakat, Tax and Customs Authority — by goods type, value and nature (personal or commercial). We do not estimate on its behalf.
Clearance procedures are included; if customs charge duty or tax on the personal shipment by its type and value, the recipient pays it.
One commercial quote covering pickup in Turkey, air freight, clearance procedures, destination tax and delivery to your address.
No. Procedures take place before the official authority of the destination country under its rules.
Source: BASMA Global published price table (27 September 2026) · reviewed 24 October 2026 · customs reference: Zakat, Tax and Customs Authority (Saudi Arabia).
